Refunds
- Why have I been refunded for an item instead of it being exchanged? In the event you change your mind you can return an online item for a full refund only. We cannot exchange goods purc...
- Why do I receive a credit note when returning Store orders? We have different terms and policies for shopping in store compared to shopping online.Unwanted items can be returned...
- When will I receive a refund? We try and process all returns as quickly as possible for you to get your refund. If you arranged your return on our ...
- How will I receive a refund? For orders placed online - We try and process all returns as quickly as possible for you to get your refund. You shou...
- I can't see a refund on my bank statement Please allow 7 days for the refund to appear in your bank account.